Thank you for shopping with HValley Tools. If you have any issues with your purchase, please follow these guidelines:

1. Damaged or Defective Items:

• Email a picture of the damaged or defective item to customerservice@hvalleytools.com.
• Include your name, address, order number, and a description of the issue.
• Please contact us first before sending the item back to us.
• In most cases, we will replace the item free of charge without requiring a return.

2. Returns for Dissatisfaction or Items Ordered Incorrectly:

• Fill out the return form enclosed in your package.
• Mail the product back to us at the address provided.
• If your purchase was made less than 180 days ago, a refund will be issued to your original form of payment. After 180 days, the refund will be issued as a house credit.
• Non-defective returns must be in the original packaging, unused, and in resaleable condition.
• You are responsible for the return shipping charges.



Return To:

    HValley Tools

    c/o Returns Department

    1065 Industrial Blvd

    Southampton, PA 18966

3. Incorrect Items or Missing Shipment:

• Email us at customerservice@hvalleytools.com to report any incorrect items or missing items from your shipment.
• We will promptly address the issue and make it right.

If you have any further questions or need assistance, please don't hesitate to contact us:

Email: customerservice@hvalleytools.com

Phone: 800-533-9298

Monday to Friday, 8:30 AM to 4:30 PM EST